Recent Posts

Understanding Your Homeowner's Insurance When You Have Mold

3/27/2020 (Permalink)

Document of Homeowners Insurance Policy for background Protect yourself and your family by purchasing a homeowner's insurance

When you purchase a homeowner's insurance policy, you do so to protect yourself and your family in case of emergencies. You hope to never use it, but you're relieved that it's available when you're in need. Despite your best efforts to keep fungus growth out of your home, you may spot this issue at some point. This can damage materials and pose challenges to you and your loved ones. Plus, cleanup costs can be expensive. Make sure you review your insurance policy so you'll know what the company covers.

How Mold Gets Into Your Home

No one in Mount Pleasant, TN, wants to discover fungus growth in any part of their home. Mold brings an unbearable smell and may even diminish the value of your home. Here's how mold appears in your house:

Mold spores in the air get into your home through doors, windows or on the people or pets coming in.
Mold begins to grow in humid wet areas.
Mold continues to unspread if not identified, contained and cleaned.

When Your Policy Will Cover Mold

There are times when an insurance plan will have mold coverage. If mold grows due to some type of peril, you should be able to file to a claim. This means if something such as fire, lightning, theft, vandalism or frozen pipes causes mold to appear and grow, your insurance company should pay for the damage. The company will also coordinate with a professional mold cleanup organization to remove the mold and restore your house.

When Your Policy Won't Cover Mold

There is no mold insurance if mold grows in your home because you failed to properly maintain it. For example, if you don't have proper ventilation in the bathroom or put off fixing that broken pipe, you'll be on your own to pay for cleanup.
Make sure you have a good handle on what your policy cover. Take preventive measures to stop fungus growth.

We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We can sanitize commercial and residential properties.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Maury/Giles Counties, (931) 388-4248

4 Steps to Ease Storm Repairs

3/9/2020 (Permalink)

Claim form for fill out The sooner you make a claim, the sooner the storm restoration process can begin

4 Steps to Ease Storm Repairs

Nature has a way of making a smooth-sailing business in Pulaski, TN, being forced to deal with water damage and other issues after a storm. In these cases, time is always of the essence, especially when water is concerned. Having to tear out saturated drywall, carpeting, and other porous materials may be key to prevent ongoing issues. After the storm passes, the following tips can help ease the process and get your business back on track.

1. Inspect the Property

Once it has been determined that the building is safe to enter, check the property for broken windows, flooding, leaks and other damage. If possible, board up windows and remove unaffected items to keep them from becoming damaged. The process of removing excess water should begin right away.

2. Document the Damage

Take photos of the interior and exterior. This includes detailed photos of equipment, furniture and other valuables that have been damaged. It is important to document any missing shingles, siding damage or other structural issues, as well as HVAC systems.

3. Make a Claim

The sooner you make a claim, the sooner the storm restoration process can begin. It is a good idea to keep your insurance representatives number saved in your phone for quick, immediate access. If other businesses or homes in the area received significant damage, an immediate call can help you be at the top of the list. When the adjuster comes, be onsite to assist with any questions.

4. Get Professional Help

Contacting a water remediation and restoration expert is key to getting your property back to “Like it never even happened.” They will perform a diligent inspection, including what isn’t always visible, and complete the necessary cleanup. During the restoration process, the experts have industrial tools to eradicate excess moisture, tear out damaged areas and replace what needs to be replaced. While they may have to tear out some portions, a trusted professional will do their best to salvage what they can to reduce your losses.
While dealing with storm damage can be an unexpected headache, having a plan and getting the right help can make it easier.

How Our Specialized Equipment Can Restore Your Home In Columbia

3/9/2020 (Permalink)

Contact Us If you ever need moisture extracted from your home, call SERVPRO of Maury / Giles Counties at (931) 388-4248 any day of the week.

Water Cleanup Experts In Columbia Talk About Different Extraction Tools

If excessive moisture ever happens to find its way into your Columbia home, it is wise to call in the professionals. Our highly trained team at SERVPRO is experienced in working with water cleanup projects both big and small. During any moisture-related damage scenario, it is easier to remove moisture while it is in liquid form. We know that the more liquid H2O we can extract the quicker the drying process will be. We conduct water cleanup quickly by using advanced technology and industrial extraction equipment.

Whenever moisture gets inside your dwelling, the problems get worse the longer items inside your home stay wet. Conducting water cleanup in Columbia quickly can help prevent secondary damage like humidity and mold issues. Once materials inside a house get wet, the humidity levels rise which can cause problems with items that didn't come into direct contact with moisture. Humidity levels can also create an environment that is ideal for fungal growth. All mold needs is an organic food source like paper or wood, moisture, the correct temperature, and time.

Since problems can get much worse over time, our SERVPRO team provides fast 24/7 service. We are available all of the time to answer the phone and arrive at your residence promptly. As soon as our IICRC certified technicians arrive they set up equipment and begin extraction.

Depending on what inside your home gets wet our SERVPRO technicians can use different types of extraction tools and vacuums. The advanced technology our experts have at their disposal allows us to use a combination of specialized extractors and tools to pull out moisture. For example, we can use a portable extractor and a small handheld water claw tool to get into tight spots. If your carpet gets saturated, then we can utilize a truck-mounted extractor and a heavy-duty weighted extraction tool that compresses your carpet to pull out as much water as possible.

If you ever need moisture extracted from your home, call SERVPRO of Maury / Giles Counties at (931) 388-4248 any day of the week.

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Our Experts Will Save The Day After A Flood

2/25/2020 (Permalink)

Streets inundated by heavy rain in the city. Our SERVPRO of Maury / Giles Counties water restoration technicians have the training and the tools to clean and dry up the mess.

Broken Sprinkler System Can Flood a Columbia Plaza Construction 

During the construction of new buildings throughout the Columbia area, investors and business owners alike work to see the job through to completion without unnecessary delays. Human error might account for many of these potential problems that push back opening dates for businesses within a newly constructed plaza, such as the improper installation of utilities or damaging overhead sprinkler units attached to active water lines. 

With many sprinkler networks directly connected to the main supply of water to the buildings, your mid-construction Columbia plaza can quickly become flooded. In these situations, responding to the situation immediately is critical to help preserve affected materials as much as possible and prevent the spread of water damage throughout the property more than has already occurred.  Our SERVPRO professionals can arrive fast to help slow the progression of this water as we get mitigation tactics underway to extract and dry the damaged areas. 

Our rapid response team arrives with our industry-leading equipment designed to remove excess water from your buildings quickly and efficiently. From truck-mounted pumps to portable extraction machines, our technicians on site can effectively remove all of the pooling water fast to make our drying efforts to come more successful. 

Flooding within your new construction can leave your investors and future business lessees uneasy. Taking care of the damages to the facility as promptly as possible is vital to re-establishing control of the situation and ensuring that with the help of our SERVPRO professionals, that these prospective businesses and franchise locations can open as planned. This assurance begins with a prompt response from our trained professionals equipped with the knowledge and equipment to make a difference fast. 

While you cannot account for the likelihood of human error throughout the construction of a plaza, you can choose the right professional restoration team to overcome potential hazards and damages resulting from flooding. Our SERVPRO of Maury / Giles Counties water restoration technicians have the training and the tools to clean and dry up the mess. Give us a call anytime at (931) 388-4248.

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Spring Hill Stores Get Rescued from SERVPRO Water Loss Mitigation Services

2/25/2020 (Permalink)

Front of coffee shop that was restored Commercial damage is our specialty

Fast Extraction Techniques for a Spring Hill Coffee Shop

When water loss incidents threaten your coffee shop, even isolated events like considerable spills can spread too quickly for your staff to keep up with and manage. The last thing that your shop needs is mold growth that shuts down your business until the appropriate personnel and inspectors can affirm that you are safe to rejoin the food and beverage industry. It is wise to reach out to professional restoration technicians like ours to help you limit loss and return the property to its original condition fast, whenever possible.

As the owner of the coffee shop in Spring Hill, you have many concerns that follow your need for water removal in the building. The first of these is all of the structures and woodwork that make up your counters, storage, and flooring. Our SERVPRO professionals have drying equipment that can keep these elements safe from necessary tear out and reconstruction if we get notified of the emergency quickly enough. 

With water removal, extraction is the vital element that ensures that our technicians can begin the necessary restoration work as promptly as possible. We arrive with many different tools for this step, including gas-powered pumps, extraction wands with wet-vacs, and even portable electric sump pumps that can run off of generators we provide if your building has lost power. 

Restoring elements like hardwood flooring, even high-quality laminates intended to look like hardwood, is often an intricate process. For preventing the excessive drying of these materials, our SERVPRO team installs large drying mats to slowly draw moisture out of the seams and planks until the desired moisture level gets reached. Overly drying materials like wood flooring can cause as many damages as allowing them to become oversaturated and distort. 

Protecting your business after a water loss incident does not have to be complicated when you reach out to the right professional team. Our SERVPRO of Maury / Giles Counties technicians are standing by to help, 24/7, at (931) 388-4248.

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Flood Damage In Your Columbia Home Does Not Stand A Chance Against Our Team At SERVPRO

2/21/2020 (Permalink)

Flooding in modern living room Handling flood damage is challenging but enlisting the help of a professional eases the process.

Tackling Different Challenges After Flood Damage In Columbia

Flooded properties present several challenges including contamination because floodwaters collect all sorts of wastes including raw sewage and industrial chemicals. Depending on how high the water rises, they might affect parts of the structure and contents like upholstery. Restoration, therefore, involves different actions including teardown, cleaning, and drying of the affected areas.
Dealing with contamination after incidents of flood damage in Columbia is a matter of priority because the toxic wastes and microorganisms involved can lead to health issues. Our SERVPRO technicians rely on different resources to counter this problem. We spray an EPA-registered disinfectant immediately after arriving at the loss site. Our crews are also equipped with necessary PPE, personal protective equipment, eliminating chances of contact with the floodwaters. We have high-speed truck-mounted water extractors and pumps to remove standing water from the loss site fast.
Salvaging items after property floods is a race against the clock because when items remain submerged for long, the likelihood of saving them dwindles. Some materials, especially the porous ones, cannot be saved because contamination spreads beyond the surface where cleaning action may not be sufficient. Our SERVPRO crew separates items into different categories establishing what to salvage or throw out immediately. We clean the non-porous items using professional cleaning agents to eliminate soiling and contamination.
Proper drying of the affected structure is necessary to prevent secondary problems like mold, rot, among others. The threat of mold is remarkably high because it starts growing within the first 48 hours of exposure to excessive moisture levels. Our SERVPRO teams utilize different techniques when drying the structure. We have high-speed air movers to direct airflow because air circulation is one of the most critical aspects of drying a structure. We also have a variety of dehumidifiers to handle different stages of the drying process. Our crews also bring portable generators to supply power to the drying equipment ensuring that the process continues even if there is no power from the mains.
Handling flood damage is challenging but enlisting the help of a professional eases the process. Call SERVPRO of Maury / Giles Counties to help. You can reach us at (931) 388-4248 any time. We’re Faster to Any Size Disaster!

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Reducing and Assessing Damage from Kitchen Water Disaster

2/20/2020 (Permalink)

flooding in luxurious kitchen interior. Flooded kitchen in Spring Hill, TN

After a Kitchen Flood Take The Following Five Actions

When most people think of flooding in their homes, they think of basements and bathrooms, but kitchens are also contenders when it comes to water damage. While plumbing may be limited in the kitchen, broken lines, pipes or appliances can lead to significant damage. Therefore, if you come home to a kitchen flood, then take the following five actions.

  • Shut off water
  • Call for help
  • Call insurance company
  • Dry surfaces
  • Repair plumbing and damage

Shut Off Water

The first thing you need to do when you find water in home is shut off the supply. If your issue is stemming from the sink or dishwasher, then the shutoff valve is likely found under the sink. However, if it's coming from a refrigerator, then the supply may be located behind the appliance. If you are not sure where to find the supply, then turn off the main water line in the home.

Call For Help

If the damage is extensive, then call a water mitigation company in Spring Hill, TN. These businesses often have quick response times, usually within 15 to 20 minutes. A team will arrive at your house and assess the damage, coming up with a recovery plan for your approval.

Call Insurance Company

Next, if the flooding was significant, then you should call your insurance company to file a claim and get assistance paying for any repairs. However, if the damage is minimal, then it is possible to clean up the mess without risking your premiums.

Dry Surfaces

If you hired a remediation company, then they will begin drying the affected area. Also, once the space is clear of excess water, the company will typically set up dehumidifiers and air movers to dry the space thoroughly.

Repair Plumbing and Damage

Last, the company will perform the necessary kitchen repair. The restoration also includes the removal and repair of any extensive water damage.
While in-home flooding typically occurs in basements and bathrooms, kitchens are also susceptible. Therefore, know the steps above, so you are prepared if you ever face a kitchen flood.

4 Leading Causes of Home Fires

2/20/2020 (Permalink)

lit candles on a marble table and in the background a sofa with pillows Candles look and smell nice, but they are also a fire hazard

4 Leading Causes of Home Fires

According to the NFPA, firefighters respond to a home fire every 24 seconds somewhere within the country. That’s an alarming statistic considering that most house fires spread uncontrollably, leaving a wake of destruction. While you can never be truly prepared for such a disaster, there are things you could do to prevent it.
Common fire causes in Pulaski, TN include:

  • Unattended kitchen appliances
  • Heating
  • Careless smoking in bedrooms
  • Candles

1. Cooking Equipment

Kitchen fires account for 48% of all home fire incidents in the nation. That comes as no surprise as most open flames and heating elements live in this room. Usually, the fire starts when you walk out or get distracted, then the food overcooks until it catches fire. This flame spreads to any flammable items nearby and results in a nasty flare.

2. Heating

Most people are cautious in the kitchen, but they sometimes fail to do proper care and maintenance on heating. These devices need inspection at least once a year to make sure they are in good condition. Also, keep all portable heaters at a safe distance from any flammable items such as curtains, books and furniture.

3. Smoking in Bedroom

Smoking is the last thing you should do in a bedroom. A cigarette butt that is not properly put off could stay alit for a couple of hours. That poses a grave danger considering that it’s the same room you keep all your flammable stuff such as beddings, clothes and mattresses.


Candles look and smell nice, but they are also a fire hazard. If the open flame comes into contact with the table cloth or topples over when no one is looking, you might be in for an expensive fire cleaning project. It is better to use flameless candles if you have kids and pets in the house.
A home fire can incur thousands of dollars in fire damage, even when you manage to put it out before it spreads further. That’s why you need to know where it starts and take the necessary precautions.

Common Plumbing problems That Might Impact Your Company

1/30/2020 (Permalink)

Hole in ceiling showing water and mold damage Water damage repair in Columbia, TN

Common Plumbing Problems Your Commercial Building Might Encounter

Modern plumbing is the greatest invention your company has ever known until it isn't. Unwanted water on the floor or coming through the ceiling can surely help a day turn sour, but other plumbing issues can cause even greater problems for your company in Columbia, TN. In some circumstances, water damage can even cause the shutdown of your operations for a limited time. Here are some of the common plumbing problems your commercial property might encounter:

  • Leaking pipes
  • Clogged toilet
  • Dripping faucets
  • Failed water heater
  • Burst pipe
  • Slow or clogged drains

Many of these plumbing problems are relatively minor and can be handled by a licensed plumber. At other times, water damage may require the services of a professional water mitigation company.

Preventing Water Damage

Water damage comes in many forms. Clean water from pipes that carry drinking water can still eat away at wood, furnishings, clothes and upholstery. The longer the water has to act on materials, the more likely it is to seep into items and cause structural issues. Also, standing water (or even high humidity levels in a building) enables mold to proliferate in dark, damp corners. For this reason standing water should quickly be removed with the help of wet vacuums. Powerful fans and dehumidifiers should then be used to extract the remainder of the water. When the issue is a clogged toilet, the presence of contaminated water may be a concern.

Cleaning Up After Water Damage

Trained technicians understand the science behind a successful cleanup, whether it is from clean water or contaminated water. They know that monitoring the drying process is important because moisture can remain behind walls and under flooring. Most people will not be able to detect high humidity levels that enable mold to grow. A technician can measure the moisture level with precision. Whether water damage is from a clogged toilet or some other source, the professionals will know what steps to take.